Delivery

As a general rule, our packages are sent within 48 hours after receipt of payment, through a private shipping company, with tracking number and delivery without signature. If you prefer certified shipping, an additional charge will apply.

Please contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.

Shipping costs include handling and packaging costs, as well as postage costs. Handling charges have a fixed price, while transport charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will apply for each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.

Your items will be well protected and we pack them with a lot of love so that they arrive in the best conditions at your hands.

To request a return, you need to write to us directly at ladiosadelcacao1@gmail.com explaining the reason for the return. We will respond to these requests as soon as possible.